STORE POLICY
1. Introduction
Welcome to the Azienda Agricola San Benedetto website! Our history began in 1826 and since then we have been passionately dedicated to the production of quality wines and extra virgin olive oil. We invite you to carefully read our Store Policy to understand the terms and conditions that govern your purchases and the use of our site.
2. Products and Services Offered
Wines and EVO Oil: We produce and sell directly a selection of Tuscan wines and extra virgin olive oil.
Tastings: We offer guided tours of the cellar and vineyards with tastings of our products.
Cooking Class: We organize Tuscan cooking classes for small groups.
Capanna 1826: We have a farmhouse immersed in the quiet countryside of San Gimignano.
3. Orders and Payments
Orders: You can place orders directly on our website or by contacting us via email at info@agrisanbenedetto.com
Payments: We accept payments via credit/debit cards and other methods indicated at checkout.
Prices: All prices are in Euros (€) and include applicable taxes, unless otherwise indicated.
4. Shipping and Delivery
Shipping: We offer national and international shipping. Shipping costs and times are specified during the checkout process.
Processing Times: Orders are processed within 1-3 business days after payment confirmation.
Liability: We are not responsible for delays caused by the courier or circumstances beyond our control (e.g. weather conditions, customs).
5. Returns and Refunds
Right of Withdrawal: We accept returns within 14 days of receiving the product, as long as it is in original condition and unused.
Return Procedure: To initiate a return request, contact us by email at info@agrisanbenedetto.com, specifying the order number and the reason for the return.
Refunds: Refunds will be processed within 7 business days of receiving the return and will be credited to the original payment method.
6. Experiential Services
Reservations: To participate in our tastings, cooking classes or to stay at our farmhouse "Capanna 1826", advance reservations are required.
Cancellations: Cancellations must be communicated at least 48 hours before the scheduled time. Otherwise, a penalty may be applied.
7. Privacy and Security
Data Protection: We protect your personal data in accordance with current privacy regulations.
Transaction Security: Transactions are secure and encrypted to ensure the protection of payment information.
8. Changes to the Store Policy
We reserve the right to update this policy at any time. The changes will be published on our website and will take effect immediately.
For any questions or further information, do not hesitate to contact us at info@agrisanbenedetto.com or at +39 338 1586461
Thank you for choosing Azienda Agricola San Benedetto!